Professional Services & IT Help

Say Goodbye to IT Hiccups with SMS Professional Services

Are you tired of dealing with recurring IT issues like Outlook not connecting, OneDrive not syncing, or being repeatedly asked for a password? These seemingly trivial but persistent problems can seriously affect your productivity and peace of mind. That’s why Simply Mail Solutions (SMS) is here to save the day with our exceptional Professional Services!

Why SMS Cloud Solutions is Your Go-To Service Provider

Expertise: With decades of experience under our belt, our team of certified pros are equipped to develop IT solutions tailored to your unique business needs. Our experts seamlessly guide your IT cost-saving strategies, application installations and setups, and cloud migration processes, ensuring smooth transitions and integration.

Remote Assistance: We understand how frustrating it can be when your IT systems fail you. That’s why our friendly specialists are on hand to remotely connect to your computers, walking you step-by-step through the resolution process. We’re here to help you with Outlook 365 and Office setup, email troubleshooting, software issues, data backups, and security.

Comprehensive Solutions: Our service offerings don’t stop at what we’ve listed here. If you have a specific IT issue that needs addressing, give us a call, and we’ll gladly assist you. We pride ourselves on going above and beyond to provide the best possible service and customer experience.

Just a few examples of what we can offer:

  • Email Configuration: Struggling with email client setup or encountering issues receiving and sending mail? Our professional services team will help you configure and troubleshoot your email service to ensure seamless and reliable communications.
  • Outlook and OneDrive Support: If Outlook is not connecting or OneDrive is not syncing, don’t worry – we’ve got you covered. From fixing connectivity issues to resolving sync conflicts, we ensure your files and messages are readily accessible whenever you need them.
  • Password Management: Forget about constantly being prompted for your password. We’ll help you implement secure and user-friendly password management solutions, significantly reducing the need for frequent password resets.
  • Mobile Device Support: With the rise in remote working, our dependency on mobile devices has never been higher. Our team can help you efficiently manage and troubleshoot device issues, ensuring their optimal performance at all times.
  • Software Installation and Updates: Software installation and updates can sometimes cause technical issues that are difficult to resolve on your own. Our team provides expert assistance on the installation, configuration, and updating of various essential software tools.
  • Network Security: Keeping your company’s data and digital assets secure is our top priority. Our experienced professionals work round-the-clock, combatting threats and mitigating digital vulnerabilities that could put your operations at risk.
  • Facilitating Digital Transformation: Our professional services team isn’t just about fixing your tech issues; we also help facilitate your company’s digital transformation. Our experts offer advice on streamlining processes, integrating modern technologies, and achieving maximum efficiency in your workflows.

Ready to elevate your business to new heights with SMS? Contact us today to discover how our comprehensive Professional Services can transform your cloud experience. Our dedicated team is excited to guide you in harnessing the full power and benefits of cloud computing for your organisation. Any problem, whether it’s a big concern or a small inquiry, our dedicated team is here to provide you with expert guidance and support at every stage of your journey.

Whether your business is just starting out or you’re looking to improve on your existing IT infrastructure, you need reliable and trustworthy IT support that meets your financial and operational requirements. At SMS Cloud Solutions, we excel in providing expert and custom-made IT support and cloud solutions, giving you the peace of mind you deserve.

Why choose SMS for your cloud services?

Here’s why you should consider SMS first when looking for a cloud applications provider.

We really care

We take the time to understand your requirements and only recommend services that will be of positive benefit & best value.

We're the cloud experts

We were around before the cloud was even called the cloud. We really know our stuff and all our colleagues are experts in their field.

We're fully UK based

No more offshore call centres or people reading scripts. You will always get straight through to a UK based expert.

We're always here

SMS has 24/7/365 UK based support included as standard, always. We are always there for you.

We make it simple

We’re committed to taking the very best technology and making it simple to use. We will look after the tech so you can look after your business.

We're part of your team

We believe in working closely with you, understanding your needs and always delivering the best value.

Still have questions?

To take your first step click on the link to open a chat or fill in the following enquiry form.

Alternatively, email sales@smsbusinesscloud.com or call us on 01925 818448.

Are you happy for SMS to contact you in the future? We never pass on your details to third-parties.

The full office package – always the latest versions

You’ll always have up-to-date versions of the full suite of Microsoft Office applications. Includes Word, Excel, Outlook, PowerPoint, Teams, Exchange, Access*, OneNote, OneDrive + 1TB cloud storage.

On all of your devices

Install on up to five devices per user. Work from local versions on desktops and laptops, or through apps and browsers on mobiles and tablets.

A Microsoft Office 365 email hosting plan offers a wealth of features which enable collaboration and communication while ensuring the security and compliance of your data. As a Microsoft Gold Partner, SMS provides all Microsoft Office 365 services at the best prices, with the best in UK support from our experienced technical engineers.

Instant communication

Keep in touch by email with large 50 GB Exchange mailboxes or instant message and video conference with Microsoft Teams.

Shared calendars and tasks

Outlook & Microsoft Teams features help you stay up to date with your colleagues.

OneDrive online storage

Easy collaboration and document sharing with 1 TB OneDrive storage.

Our mission is to ensure fantastic customer service from choosing and setting up your solution through to helping you to use the features. At SMS, we remove the technical burdens giving you a hassle-free experience from day one.

Safe & Secure – Email encryption

Maintain peace of mind with SSL/TLS encryption on all of your emails.

Secure data centres

Your information is stored in data centres that are accredited with the highest levels of data safety in Europe. Want to move your mailboxes to Microsoft Office 365 but worried about downtime or mail loss? Our specialist team of migration experts have moved many thousands of mailboxes successfully with no data loss.

Word 365

The word processor you know and love. Write letters, document your work, develop manuals and other long-form content.

Excel 365

Best application for building spreadsheets. Analyse data, develop models and create powerful visualisations.

PowerPoint 365

The world’s favourite application for building compelling presentations. Showcase the results of your analysis visually.

Outlook 365

Most fully featured email application. Manage your emails, appointments and tasks with Outlook.

Teams

Connect internally or externally easily and seamlessly. Tools for instant messaging, chat, video conferencing and screen sharing.

Exchange

Microsoft Exchange is the powerful email server technology powering your Microsoft Outlook client. Used by companies all around the world to manage their corporate email systems.

Microsoft Access

Create and manage your own database applications easily. Save time with pre-built app and spreadsheet templates.

OneNote

Capture your creativity and organise your thoughts with handwritten notes, drawings, screenshots, photos and videos. Collaborate on projects and documents.

OneDrive

Store documents online and access them from anywhere. Share files with team members and collaborate in real time.

Latest news

Stay up to date on cloud services with the latest news and the expert views of our team.