Microsoft 365

Teams Phone

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What can Microsoft Teams Phone do?

Microsoft 365 Business Voice, now called Microsoft Teams Phone, from SMS is a cloud-based phone system built for small and medium sized businesses. It enables users to make, receive and transfer calls to and from landlines and mobile phones in Microsoft Teams.

With more than 200,000 organisations using Microsoft Teams, Microsoft Teams Phone is a simple addition designed to work seamlessly and add telephony features to Microsoft Teams.

Are you looking for a business voice system that can help you stay organised and connected? We offer a variety of voice options to meet the needs of any business.

Whether you need a system for managing calls or for collaborating with colleagues, SMS has a solution that will work for you. Plus, with features like integrated IM and video conferencing, you can keep your team connected no matter where they are. Check out our business voice options today and see how easy it can be to get started!

Prefer to talk to one of our friendly UK experts? Give us a call on 01925 818448.


Call us on 01925 818 252 or sign in to submit a ticket


Simply Mail Solutions Peter House Oxford Street Manchester M1 5AN

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Everything you need to know about the plan, summarised right here. Easy as that!


Enterprise-level email based on Microsoft Exchange.


Sync email, contacts, calendars, notes, and reminders between webmail, compatible desktop email apps, and mobile devices.


Office Online, Mobile Office, and Desktop Office. All productivity plans include at least one of these, and some include all.


A minimum of 1TB OneDrive for Business per user. With documents stored securely online employees can work from multiple locations, and you keep control of who can access.


Move conversation beyond email and phone calls with instant messaging, and web conferencing.


Let colleagues work together in ways that suits them. Team workflows and Yammer networking create an inclusive collaboration environment.


Advanced tools like Delve and MyAnalytics give you, and employees, a richer understanding of how people work, what’s important, and where gains can be made.


New regulatory frameworks, like GDPR, make compliance more important than ever. Office 365 reporting tools make it easier to stay within the guidelines on data retention.

Microsoft Teams Phone

Bring your business into the future with Microsoft Teams Phone! With this powerful cloud-based phone system, you’ll get all the features you need to take your communications to a whole new level. From online and audio meetings, to chat and file sharing, everything is unified in one easy-to-use Microsoft Teams interface. And now with calling built right in, it’s easier than ever to keep in touch with clients and colleagues. Make the switch today and see just how much more efficient your business can be!

To use Teams Phone, you must have a qualifying Microsoft 365 Business subscription which includes Basic, Essentials, E1/E3 and Premium. The solution can support up to 300 licensed users.

If you want to license more than 300 users, you need to purchase an Office 365 E3 or E5 Enterprise subscription and subscribe to Microsoft Voice Services for Enterprise (also referred to as Phone System).

Either way, our friendly sales team on 01925 818448 can help you choose.

Why get your Microsoft Teams Phone from SMS?

SMS have been helping individuals and businesses move to the cloud since 2006. We have a fully experienced and UK based team of technical experts ready to help.

We often help customers from other service providers who have been let down by their current suppliers to quickly and safely move to us. If you are experiencing problems with your current provider, contact us on 01925 818448 for immediate help.

  • Always have the latest version of Windows Enterprise edition, including security updates
  • Speed up collaboration with online conferencing and chat-based workflows
  • Secure your desktop, laptop, and mobile devices instantly
  • Support GDPR compliance with Information Protection Policies
  • Take advantage of advanced Microsoft tools to support how your business operates

Calling with Microsoft Teams Phone

  • Uses the standard Microsoft Teams Application

  • High Availability
  • All-in-one communication
  • Calling with Microsoft Teams Phone includes a monthly pool of minutes that is based on the number of assigned Teams Phone licences. When a user makes a phone call, the number of minutes used from that call is deducted from the monthly pool.

  • Microsoft Teams Phone includes 1,200 minutes at just £11.30 + VAT per month, per user
  • Microsoft Teams Phone includes 1,200 minutes at just £11.30 + VAT per month, per user

Why choose SMS for your cloud services?

Here’s why you should consider SMS first when looking for a cloud applications provider.

Still have questions?

To take your first step click on the link to open a chat or fill in the following enquiry form.

Alternatively, email or call us on 01925 818448.

Are you happy for SMS to contact you in the future? We never pass on your details to third-parties.

You’ll always have up-to-date versions of the full suite of Microsoft Office applications. Includes Word, Excel, Outlook, PowerPoint, Teams, Exchange, Access*, OneNote, OneDrive + 1TB cloud storage.

On all of your devices

Install on up to five devices per user. Work from local versions on desktops and laptops, or through apps and browsers on mobiles and tablets.

A Microsoft Office 365 email hosting plan offers a wealth of features which enable collaboration and communication while ensuring the security and compliance of your data. As a Microsoft Gold Partner, SMS provides all Microsoft Office 365 services at the best prices, with the best in UK support from our experienced technical engineers.

Instant communication

Keep in touch by email with large 50 GB Exchange mailboxes or instant message and video conference with Microsoft Teams.

Shared calendars and tasks

Outlook & Microsoft Teams features help you stay up to date with your colleagues.

OneDrive online storage

Easy collaboration and document sharing with 1 TB OneDrive storage.

Our mission is to ensure fantastic customer service from choosing and setting up your solution through to helping you to use the features. At SMS, we remove the technical burdens giving you a hassle-free experience from day one.

Safe & Secure – Email encryption

Maintain peace of mind with SSL/TLS encryption on all of your emails.

Secure data centres

Your information is stored in data centres that are accredited with the highest levels of data safety in Europe. Want to move your mailboxes to Microsoft Office 365 but worried about downtime or mail loss? Our specialist team of migration experts have moved many thousands of mailboxes successfully with no data loss.

Latest news

Stay up to date on cloud services with the latest news and the expert views of our team.