Case Study

Blue Inc Hosted Microsoft Exchange

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UK fashion retailer chooses SMS to upgrade their existing systems, meet predicted growth and provide 24/7 solution for employees.

Background.

With an increasingly mobile workforce Blue Inc were looking for a solution that allows remote access via multiple devices as well as calendar synchronisation for all staff.

The predicted growth was anticipated to put more pressure on administering and maintaining the internal solution especially with regards to back-ups with constantly growing mailbox sizes. A hosted Microsoft Exchange solution was able to fulfil all these requirements reducing the impact on internal IT resources considerably at the same time. An internal cost and resource analysis consequently resulted in the decision to outsource the in-house solution.

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Don’t take our word for it…

One of the main reason is the excellent level of expertise SMS has with regards to MS Exchange. This is backed up by 24/7 support which made a 200% increase of users easily manageable with little impact on internal IT resources. Also the integration with their Postini Spam filtering improved the battery life of mobile users dramatically as it cuts out all the spam before it hits the email server. So all in all, SMS is providing a great and cost-efficient service with a high level of flexibility.

From a user point of view the main benefit is the high level of flexibility with regards to mobile integration. From a financial point of view a hosted version was highly attractive as we can add and remove new users as and when it is required always knowing the cost involved.

Jonathan Levy, IT consultant for Blue Inc

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