Simply Mail Solutions takes great pride in providing excellent technical support services. We aim to ensure that you are so happy with our support you will want to tell others about our service! All our technical staff are passionate not just about providing great technical service but also explaining complex issues in an easy to understand way.
Our friendly support services are available to all our customers 24 hours a day, 365 days of the year. Unlimited technical support via email and phone is included free and all our support is provided using standard geographic UK phone numbers (NO nasty premium rate surprises) by UK staff (NO offshore call centres). We believe only by hiring, and continuously training, the best, can we ensure the great quality of support our customers expect.
Contacting our UK support team
- Telephone — +44 (0) 1925 818252. Available Monday - Friday, 9am - 5pm UK time
- Email — Email our support team 24 hours a day
Christmas Opening Hours: Our telephone support is open UK business hours, so support requests on bank holidays are via email only (December 25th, December 28th, January 1st)
Email set-up and support documents
Your control panel contains set-up guides, and other useful information, for setting up your email with Outlook, Android devices and iOS (iPhone & iPad) mobile devices.
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Latest support updates
For the latest support information, follow our Twitter support line.