Support

Here for you 24-hours a day

Email Support

Our friendly support services are available to all our customers 24 hours a day, 365 days of the year. Unlimited technical support via email and phone is included free and all our support is provided using standard geographic UK phone numbers

Email set-up and support documents

Our website contains set-up guides, and other useful information, for setting up your email with Outlook, Android devices and iOS (iPhone & iPad) mobile devices.

Contacting our UK support team

Looking for MX record details?

They're available on our technical information page.

Looking for remote support?

Click remote support and follow the instructions

Latest support updates

For the latest support information, follow our Twitter support line.

Please note, the @simplyms_status Twitter feed is only for updates. Please direct all questions through our standard support channels.

Certified Partners

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partner enom
partner netapp
partner nominet
partner parallels
partner sagepay
partner telecitygroup
partner vmware
partner zimbra