Our friendly support services are available to all our customers 24 hours a day, 365 days of the year. Unlimited technical support via email and phone is included free and all our support is provided using standard geographic UK phone numbers
Email set-up and support documents
Our website contains set-up guides, and other useful information, for setting up your email with Outlook, Android devices and iOS (iPhone & iPad) mobile devices.
If you are experiencing issues with receiving mail or receiving bounce backs advising unknow user or disabled user from Google this may be a result of our recent transition from Google Anti Spam to FutureSpam, Further information on this transition and how to resolve this can be found here
Alternatively please contact our support team for further assistance
Contacting our UK support team
- Telephone — +44 (0) 1925 818252. Available Monday - Friday, 9am - 5pm UK time.
- Email — Email our support team 24 hours a day.
Looking for MX record details?
They're available on our technical information page.
Looking for remote support?
Click remote support and follow the instructions