Microsoft Cloud PBX

Put your calls in the cloud

Contact SMS

Turn your plain, old PBX into a modern, multi-device, audio and video cloud collaboration service, complete with full Microsoft Office 365 integration.

Cloud PBX is included as standard in Office 365 E5 plans

Microsoft Cloud PBX delivers a complete PBX solution, with advanced features that greatly enhance your organisation's ability to flexibly communicate and collaborate.

Check out features

  • Full Office 365 integration

  • Easily transition from existing telephone solutions

  • Standard PBX call features

  • Works with mobiles, desktop IP phones, PCs and Macs

Cloud BPBX comes with all the standard PBX features; enhanced with cloud mobility and Office 365 integration.

  • Call initiation

    Dial using a phone number, or click a name in your Outlook directory to instantly use the correct contact details

  • Call hold / retrieve

    Handle multiple calls with automated call holding

  • Conversation history

    Calls, IMs, and meetings are automatically recorded in Exchange

  • Call delegation

    Easily handle delegations and calls on-behalf of others. Participants are notified who the call is on-behalf of

  • Call transfer

    Switch a call from PC to desktop phone to mobile instantly

  • Camp-on

    Tag someone who isn't available. As soon as they are you'll be notified

  • Caller ID

    Full caller ID. Calls from inside your organisation also include information from your corporate directory

  • Call waiting

    Quiet notification of incoming calls when you are already in meetings, or busy

  • Call forward

    Set up forwarding rules and takes calls with you anywhere

  • Multi-Device

    PC, Mac, mobile, IP Phones. Cloud PBX lets you choose the devices you prefer

  • Device switching

    Move calls between devices in a couple of clicks

  • Distinctive ringtones

    Choose different ringtones for different kinds of calls

  • Do Not Disturb

    Block or re-route calls when you are concentrating on other things

  • Calendar integration

    Active Cloud PBX features based on your diary entries

  • On-hold music

    Built-in on-hold music

  • Team calling

    Cover team calls without extra work from IT

  • Video call monitor

    Show caller's video in a moveable window on your computer screen

  • Voice mail routing

    Have voice mails delivered into your inbox, or sent to Skype for Business

To enable the full suite of Microsoft Cloud PBX features you need a combination of an Office 365 subscription, Skype for Business Plan 2, Microsoft Cloud PBX, and PSTN calling plans. Please call SMS on 01925 818448 to discuss your exact requirements to make sure you order the correct blend of services.

The table below outlines the main requirements

Business Premium / Essentials Enterprise Plans E1 or E3 Enterprise Plan E5
Join a scheduled meeting Included Included Included
Initiate an ad-hoc meeting Included Included Included
Broadcast a meeting online

Requires:

  1. Skype for Business Plan 2

Requires:

  1. Skype for Business Plan 2
Included
Dial out from a meeting to PSTN phones

Requires:

  1. Skype for Business Plan 2
  2. PSTN Conferencing add-on

Requires:

  1. PSTN Conferencing add-on
Included
Create a dial-in conference phone number for people to dial in from a PSTN phone

Requires:

  1. Skype for Business Plan 2
  2. PSTN Conferencing add-on

Requires:

  1. PSTN Conferencing add-on
Included
Call management (Hold, Waiting, Answer, Initiate, Caller ID, etc.)

Requires:

  1. Skype for Business Plan 2
  2. Cloud PBX
  3. PSTN Calling

Requires:

  1. Cloud PBX
  2. PSTN Calling
Included
Domestic and International calling out

Requires:

  1. Skype for Business Plan 2
  2. Cloud PBX
  3. PSTN Calling

Requires:

  1. Cloud PBX
  2. PSTN Calling

Requires:

  1. PSTN Calling
Receive inbound calls from PSTN numbers

Requires:

  1. Skype for Business Plan 2
  2. Cloud PBX
  3. PSTN Calling

Requires:

  1. Cloud PBX
  2. PSTN Calling

Requires:

  1. PSTN Calling
Port in existing landline numbers

Requires:

  1. Skype for Business Plan 2
  2. Cloud PBX
  3. PSTN Calling

Requires:

  1. Cloud PBX
  2. PSTN Calling

Requires:

  1. PSTN Calling

Don’t Just Take Our Word…

Here’s what our customers have to say about SMS
pygott-and-crone

SMS gave us the ability to run our email system exactly as we did when when we hosted our own Exchange server but with the added benefit of removing the single point of failure which our own system had.

Gary WandPygott and Crone
Betinternet logo

The support is second to none. SMS provide a very good package and if we were to setup again from scratch then SMS would be at the top of the list.

Peter GoodwinBet Internet

Why Choose SMS?

  • 24/7

    support available to all customers

  • ISO 9001 & 27001

    Certified to the highest international standards

  • 350,000,000

    emails hosted on our UK servers

  • Gold Partner

    for hosting with Microsoft

Certified Partners

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