SMS would like to wish all our customers Merry Christmas and we hope you enjoy your festive break. Our Support team is available throughout the holidays, with other departments operating restricted hours:

Friday, 23 December
Office phone lines (Sales and Support) close at 1pm
Sales & Accounts close at 1pm
Support email available 24 hours

Saturday, 24 December till Tuesday, 27 December
Support email available 24 hours

Wednesday, 28 December & Thursday, 29 December
Office phone lines (Sales and Support) open 9am to 5pm
Sales & Accounts available 9am to 5pm
Support email available 24 hours

Friday, 30 December
Office phone lines (Sales and Support) close at 1pm
Sales & Accounts close at 1pm
Support email available 24 hours

Saturday, 31 December till Tuesday, 3 January
Support email available 24 hours

Wednesday, 4 January
Back to normal UK opening hours

Support control panel guides and downloads

We recently updated our website’s support section to include ‘how to’ guides for the most common control panel requests (including videos for some guides) and download links for Outlook (for Exchange Classic and Exchange Executive customers).