Get in touch

Questions? Comments? Tell us about it

Email SMS

If you need to contact SMS about any issues, or have questions that need answering, you can easily reach our various departments using the details below:


Our UK support team work 24 hours a day, 7 days a week. You can reach them by telephone (UK business hours) or email (24/7) whenever you need their help. Telephone support is open UK business hours, so support on UK public holidays is via email only.


Our accounts team are available via our online ticket system. Simply email your query to and they'll be in touch.

Direct debits: click here to find out more information and download a direct debit form.


Our sales team operate during standard UK business hours. You can reach them by email, by phone, or using our online chat service.

Post address

If you'd like to write in to SMS, please use this address. Remember to put the relevant department on the envelope to help us get your letter to the right people.

Simply Mail Solutions
Padgate Business Park
Green Lane

Registered in England, Company Number 05390640

Certified Partners

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